HAPPYTANS PODCAST INTERVIEW EPISODE 18 – NICOLE HYATT
Interview by Grant Kantsios from happytans | www.happytans.com
“Our goal is to help you start and grow your own sunless tanning business. I am bringing in some successful business owners within the industry so they can tell you firsthand what they’ve been through to get their business to where it is today. It’s a lot of hard work and a lot of effort but it is possible. I hope you can find some information and inspiration that can help you grow your own business!
If you have any questions for me you can reach me at; firstname.lastname@example.org and I will be happy to help you.”
THE FRANCHISE MODEL WITH NICOLE HYATT
Nicole Hyatt is our second Canadian guest on happytans and is here to share about what makes her business, Tan on the Run, stand out in this booming industry!
Nicole breaks down her approach to franchising, shares insight about how to stay competitive, and offers expert tips on the lows and highs of the business. Nicole is the first to discuss aspects of franchising so if you want to know how to take your business to the next level, you won’t want to miss this!
1:00 – Meet Nicole!
2:49 – Entrepreneurial challenge
4:11 – The silver lining; Entrepreneurial highlight
5:25 – First paying customer experience fell flat and turned into a lesson
7:13 – Nicole’s approach to no shows and cancellations!
9:58 – How business growth changed Nicole’s day-to-day grind
11:55 – Hitting the ground running; “You have to just stay persistent with everything and eventually people come around”
13:49 – Number one thing to help grow your business!
16:10 – Solution and Equipment details; “We have our own brand of solution…I felt it was important to…not have the same product as everyone else”
18:21 – Franchising process; From the initial pitch to how it’s maintained
25:08 – What makes an individual successful (or not) in this industry?
32:10 – Training and Certification
34:00 – Nicole’s advice to her 2006 self